Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: Fiberlock Technologies 150 Dascomb Rd Andover, MA 01810-5873. Delivery shall be deemed to have been made by You to five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of Fiberlock Technologies,  Copyright © 2005-2015. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ® Fiberlock Technologies. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Fiberlock Technologies. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Fiberlock Technologies or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Fiberlock Technologies and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Fiberlock Technologies believes that customer conduct violates applicable law or is harmful to the interests of Fiberlock and its subsidiaries.



  • Privacy Policy
  • This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

    What personal information do we collect from the people that visit our website?
    When ordering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

    When do we collect information?
    We collect information from you when you place an order or enter information on our site.

    How do we use your information?
    We may use the information we collect from you when you make a purchase.

    We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

    Third Party Disclosure
    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

    Third party links
    We do not include or offer third party products or services on our website.

    California Online Privacy Protection Act
    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

    According to CalOPPA we agree to the following:
    Users can visit our site anonymously
    Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

    Users will be notified of any privacy policy changes: On our Privacy Policy Page
    Users are able to change their personal information: By logging in to their account

    How does our site handle do not track signals?
    We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    Does our site allow third party behavioral tracking?
    We do not allow third party behavioral tracking

    Contacting Us
    If there are any questions regarding this privacy policy you may contact us at info@fiberlock.com



  • Shipping & Delivery
  • At this time, ships merchandise only to locations within the continental United States and not to international locations. Nor does ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Sales Tax
  • Fiberlock Technologies charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Fiberlock Technologies makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. FIBERLOCK TECHNOLOGIES SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL FIBERLOCK TECHNOLOGIES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by . The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Fiberlock Technologies. The inclusion of material on this server does not imply any endorsement by Fiberlock Technologies, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Fiberlock Technologies tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct



  • Return Policy
  • We would like you to be satisfied with your purchase, however we are unable to accept returns on used items. We will gladly exchange defective merchandise. All Returns or Exchanges must be done within 30 days of purchase. Please contact us at 800-342-3755 to discuss the specifics of your return request.